Careers at Hello Friday

Help Us Bring Kenya to the World

We're a small, growing team spanning Nairobi and Everett, Washington — connecting Kenyan makers with customers across the United States. If you care about craft, logistics, or building something meaningful from the ground up, we'd love to hear from you.

Remote-Friendly Nairobi & Everett, WA Teams Employee Product Discounts Flexible Hours Growth-Stage Startup Mission-Driven Remote-Friendly Nairobi & Everett, WA Teams Employee Product Discounts Flexible Hours Growth-Stage Startup Mission-Driven
How We Work

What We Value

Hello Friday is small by design. Everyone on the team has a direct hand in the product, the partners we work with, and the experience our customers have.

Direct Ownership

Every team member works directly with artisan partners, logistics providers, or customers — no layers of bureaucracy.

Two Continents, One Team

Our Nairobi and Everett, WA teams collaborate closely every day — this is a genuinely cross-continental company.

Quality Over Speed

We'd rather grow slowly and get things right — for our artisans, our customers, and each other.

Open Positions

Current Openings

Click a role to learn more and apply. Don't see a fit? Send us a note anyway — we're always looking to meet good people.

Logistics & Fulfilment Coordinator

Everett, WA Full-Time On-Site

About the Role

You'll manage incoming shipments at our Everett hub — receiving packages from Nairobi, coordinating US customs clearance, and overseeing last-mile delivery to customers across the Pacific Northwest and beyond.

What You'll Do

  • Receive and inspect inbound freight from Nairobi
  • Coordinate with customs brokers on duty documentation
  • Manage local courier handoffs and delivery tracking
  • Maintain inventory records and flag discrepancies

What We're Looking For

  • 1–2 years in logistics, warehousing, or fulfilment
  • Comfortable with shipping software and spreadsheets
  • Based in or near Everett, WA

Sourcing & Artisan Partnerships Lead

Nairobi, Kenya Full-Time Hybrid

About the Role

You'll be the bridge between Hello Friday and our growing network of Kenyan artisans, cooperatives, and small producers — identifying new partners, negotiating fair pricing, and ensuring quality and consistency.

What You'll Do

  • Visit artisan workshops and cooperatives across Kenya
  • Negotiate fair-trade pricing agreements
  • Run quality checks before items are shipped to Everett
  • Document artisan stories for our website and marketing

What We're Looking For

  • Experience in sourcing, procurement, or artisan relations
  • Fluency in English and Swahili
  • Willingness to travel within Kenya regularly

Customer Experience Associate

Remote Part-Time

About the Role

You'll be the friendly voice (and inbox) of Hello Friday — helping customers with order questions, tracking updates, returns, and general inquiries about our products and shipping.

What You'll Do

  • Respond to customer emails and chat inquiries
  • Help customers track orders and resolve shipping issues
  • Process returns and exchanges per our 30-day guarantee
  • Relay product feedback to the sourcing team

What We're Looking For

  • Excellent written communication
  • Patient, warm, detail-oriented
  • Available 15–20 hours/week, US time zones

Brand & Content Designer

Remote Contract

About the Role

You'll shape how Hello Friday looks and feels — from product photography direction to social content, email design, and seasonal campaigns that bring our Kenyan collections to life.

What You'll Do

  • Art-direct product photography (remote-coordinated shoots in Nairobi)
  • Design social media content and email campaigns
  • Maintain visual consistency across the website and marketing

What We're Looking For

  • A portfolio that shows strong taste and craft
  • Experience with e-commerce or lifestyle brands a plus
  • Comfortable working async across time zones
Apply

Tell Us About You

Fill out the form and we'll get back to you within 5–7 business days. Don't see a role that fits? Select "General Application" and tell us how you'd like to contribute.

You can also email us directly at careers@hellofriday.com

Thank you — we've received your application

Our team will review and follow up within 5–7 business days. We're excited to learn more about you.